Privacy Policy

Effective Date: 25/7/2025

At Medzeo Lab (https://medzeolab.com/), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, and payment information.
Health-Related Information (Optional): If you provide any health-related information voluntarily (e.g., when asking for product recommendations), it will be kept confidential and used only for personalized support.
Device Information: IP address, browser type, operating system, and browsing behavior on our site.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders
Send order confirmations, updates, and customer support
Personalize your shopping experience
Recommend products based on your preferences
Improve our website and services
Send occasional promotional emails (you can opt out anytime)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share data with:

Trusted third parties (e.g., payment processors, shipping partners) to complete your order
Service providers for marketing and analytics, under confidentiality agreements
Legal authorities if required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration.

5. Your Rights

You have the right to:

Access, update, or delete your personal data
Opt out of marketing emails
Request that we restrict or stop processing your data

You can contact us at medzeolab@gmail.com to exercise any of these rights.

6. Cookies

Our website uses cookies to improve user experience and track website usage. You can control cookies through your browser settings.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We keep our Privacy Policy under review to make sure it is up to date and accurate. Any changes we make to this Privacy Policy in the future will be posted on this page. We reserve the right to change or update this Privacy Policy at any time without any prior intimation to you. Such changes shall be effective immediately upon posting on our Website. You are required to review the Website’s Privacy Policy regularly to keep yourself abreast of the changes, if any.